Terms of use

Last updated: October 11, 2026 (draft)

These terms cover your use of this site and the products you buy here. By buying, you agree to them.

Who we are

This site is run by Back Soon Dog Co.. The products are organized by Paul Michael. You can reach us at support@backsoondog.com.

What you're buying

You're buying digital files (PDFs). Nothing ships. After you pay, you get a download page. Prices are in US dollars. You see them before you pay.

• The Step-Back Ladder: The Plan-First Guide, $27, one-time payment
• The Ladder Toolkit, $17, one-time payment, optional

Payments are handled by Stripe. We never see or keep your full card number.

Not veterinary advice

I'm not a dog trainer or a veterinarian, and this isn't veterinary advice. The Step-Back Ladder helps you organize a practice plan and a Cover Plan you can follow and take to your vet or a certified trainer.

See your vet first to rule out medical causes. If your dog is injuring themselves, trying to escape through windows or doors, or not eating when alone, talk to your vet or a veterinary behaviorist now.

Moderate and severe cases do best with a professional. ASPCA recommends working with a qualified behavior professional (and a vet for any medication).

The kit is not veterinary care, and it does not diagnose anything. We make no promise about how your dog will behave, or how fast. You decide what to do with your dog. You are in charge of your dog's safety.

Sources

The kit is drawn from published guidance by the ASPCA, Arizona Humane Society and certified separation-anxiety trainers. Those groups did not make, review or endorse it.

Your use of the files

You may use the files for your own dog and your own home. You may print them as often as you like. You may share filled-in pages with your vet, trainer, sitter or family. Please don't resell, share or post the files.

Refunds

You can get a refund within 14 days, no questions asked. See the refund policy.

Limits

The files are given "as is." As far as the law allows, our total liability to you is limited to what you paid us. We aren't liable for indirect losses.

Age

You must be 18 or older to buy.

Changes

We may update these terms. The date at the top shows the last change.

Law

These terms are governed by the laws of Michigan, USA.